Questions,
answered.

Mama Yola is a curated maternal wellness shop for fertility, pregnancy, birth, postpartum and baby. Every product is reviewed against the Mama Yola Standard before it's listed, and each product page tells you why we carry it, what it's for, and anything worth knowing before you buy.

Mama Yola was founded by Yakira Yolanda, a mother who wanted more support, more clarity and more honest guidance through her own pregnancies and postpartum. You can read more on Our Story.

No. We're a retailer and an educator, not your care provider. We describe what a product is and what its maker intends it for, and we keep the maker's directions and cautions on the page. Decisions about your care belong with you and the people who know your history, such as your midwife, doctor or lactation consultant.

It's how we decide what goes on the shelf. We look at ingredients and materials, sourcing, how a product is made, what the maker claims, and whether it fits the season it's meant for. You can read the full explainer on The Mama Yola Standard.

Every product carries one of four tiers. Hero Pick is our highest-confidence recommendation. Trusted meets the Standard in every meaningful way, with only minor trade-offs we're open about. Supportive has clear value and meets our core criteria, with some trade-offs we name. Conditional meets the Standard in a specific context, and the page tells you what that context is.

The tier is our judgement, informed by research. Each product page explains why it landed where it did.

It means we've reviewed the product and plan to carry it, but it isn't for sale yet. A Coming Soon page never takes payment. If there's a waitlist on the page, add your email and we'll let you know when it's available.

Not at the moment. If we offer pre-orders in future, the terms (when you're charged, when it ships, and how refunds work) will be on the product page before you pay.

A mix of small independent makers and established brands. The Standard applies the same way whatever a brand's size.

We currently ship within the United States.

Mama Yola works with independent brands, and fulfilment varies by product. Some products ship directly from the brand that makes them, and others may ship from Mama Yola.

If your order includes products from different brands or fulfilment locations, they ship separately. That means separate parcels, separate tracking, and sometimes different delivery days. You'll get tracking for each parcel as it ships.

Shipping is calculated at checkout and shown before you pay. Each fulfilment partner ships on its own schedule, so timing depends on the product. Where an estimate is available, it's shown at checkout or on the product page.

Email info@mamayola.com with your order number and we'll follow up with the brand or carrier for you.

Yes. Mama Yola gift cards are delivered by email and don't expire.

Email info@mamayola.com within 7 days of delivery with your order number and a photo. We'll make it right with a replacement or a refund, at no cost to you.

Yes, if it's unopened, unused and in its original packaging, within 30 days of delivery. Please email info@mamayola.com before sending anything back. Because products ship from different locations, we'll confirm where your return should go. Return shipping for a change of mind is paid by the customer, and items sent back without contacting us first can't be accepted.

For hygiene and safety, opened or used personal-care, feeding and nursing products, teas, oils and balms can't be returned unless they arrived damaged or faulty. Gift cards can't be returned.

We don't process direct exchanges. Return the item under the policy above, then place a new order for the one you'd prefer.

Once your return has been received and approved, we refund your original payment method. Your bank or card provider may take several business days to show it. The full details are in our Returns & Refunds policy.

We'd love to hear from you. We're building a provider directory and welcome practitioners who want to be part of it, or to collaborate on education. Visit the Providers page or get in touch through the contact form.

Use the contact form and tell us about your brand. We read every inquiry. The Standard applies to every new product, so an inquiry is the start of the review, not a guarantee of a listing.

We use it to send order confirmations and shipping updates and, if you've joined our list, news from Mama Yola. We use Klaviyo to send email, and you can unsubscribe at any time from the link in any email.

Yes, for checkout, site functionality and analytics. You can manage cookies in your browser. For the full detail, see our Privacy Policy.

Email info@mamayola.com with your request and we'll take it from there.